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  1. Cloud Produces production PDF documents from your data files.
  2. Digital Data handling, creation, and archival
    1. CSR UtilitiesSee what your customers see
    2. Data HandlingSeamless conversion and formatting
    3. eStatementsSimple. Fast. Efficient.
  3. Print Full color and grayscale printing
  4. Mail High-discount full-featured mail
TPSi : Services : Digital : CSR Utilities

CSR Utilities

  • See What They See

    See What They See be on the same page

    With our tools, your customer service representatives can look at an exact digital copy of your customer's bill. Your representative will see exactly what your customer sees, making finding the source of problems easy.
  • Online

    Online efficient, fast, reliable

    We can host your documents for your CSRs online through a system similar to our eStatements service. Just like with eStatements, we can host your documents online for as long as you desire - we typically keep them for one to two years.

  • Offline

    Offline long-term hard copy

    Alternatively or in addition to online hosting, we can archive your documents onto CDs or DVDs, which serve as good hard-copies for offline storage, backup, and viewing.

  • Instant

    Instant

    Finding the right customer is easy. Our archived documents are indexed for instant searching by account number (or whatever field you request). Our online content is even simpler - just type in the account number and pick the statement, and the PDF file displays.

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